Independent hospitality architecture
01 // AUSTRALIA'S INDEPENDENT GPO
LIVE
SUPPLIER PERFORMANCE: FOOD // SCORE: 94.1
_
Australia-Founded · Global Ambition

More suppliers is not better procurement.
Better suppliers is.

We pool the buying power of independent owners and disclose every margin we earn — so more value stays in your business to build a stronger, more profitable brand.

0%
Platform fee to operators
6–8
Weeks to first saving
100%
Commission disclosed
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02 // MARKET MOMENT

What your procurement platform isn't telling you.

Every procurement platform has a second customer. It's not you.

01
Data Sovereignty

Someone is reading your data. You don't know who.

02
Misaligned Incentives

You're paying for a platform that works for someone else.

03
Margin Leakage

There's margin in your supply chain. You're not the one keeping it.

04
Volume Exploitation

Your volume is making your competitors cheaper.

05
Supplier Capture

The small suppliers you trust are being priced off the platform.

06
Structural Lock-in

You won't see the lock-in — until the day you try to leave.

Tendia is built on one rule: the operator is the only customer.

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03 // CATEGORIES

Built for Multi-Site Operators.

Categories are reviewed and expanded on an ongoing basis — new sectors added as operator demand confirms them.

Food
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Food

Curated supplier panel, performance-tracked and contracted.

Beverages
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Beverages

Full category management from cellar to service.

Fruit & Vegetables
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Fruit & Vegetables

Seasonal benchmarking and supplier accountability.

Laundry
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Laundry

Route management integration without platform disruption.

Energy
PROGRESSIVE BUY
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Energy

Progressive buying — not a fixed-price gamble.

Telecom
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Telecom

Commercial leverage across connectivity contracts.

Security & Loss Prevention
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Security & Loss Prevention

Supplier accountability and contract discipline across physical security and loss prevention.

IT
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IT

Technology procurement managed commercially — not just technically.

Chemicals
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Chemicals

Cleaning and chemical supply consolidated, contracted, and compliance-tracked.

Energy is different.

Tendia approaches energy the way large industrial buyers do: progressive buying. Electricity and gas purchased in tranches across the contract term, captured at favourable market positions. No GPO in hospitality currently offers this. Tendia does — from launch.

OUR PROMISE

Small and Indigenous suppliers never pay us a cent.

Read our full commitment →
04 // WHAT WE DO FOR YOU

At our core, we do the heavy lifting.

Tendia is a procurement company. We secure solid rates, put good contracts in place, build reliable supplier relationships, and step in to fix problems when a supplier lets you down. You keep running your business — we keep the buying side sharp.

You've seen the categories we buy across. Here's what we actually do within them.

01

Direct category pricing

Pooled volume, negotiated category by category — sharp rates from one or two curated suppliers, not a flooded panel. You pay nothing; our commission is paid by the supplier and disclosed in full.

02

Tail-spend audit

We find the scattered spend that quietly leaks money and show you exactly where it's going. Pay a fee for the analysis, or buy through us and there's no fee at all.

03

Supplier contract review

A full review of your existing contracts to surface the weak points, hidden risks, and the auto-renewals quietly working against you.

04

Category plans

A real plan for each key category — energy, beverage, housekeeping — built around your venues and volumes, not a template stamped across every property.

05

Supplier performance & problem resolution

We hold suppliers to account on delivery, quality, and responsiveness. When something goes wrong, you have one point of accountability: us.

06

Benchmarking & leakage detection

We show how your prices compare — venue against venue, and against the wider pooled book — and catch the site quietly paying over the odds.

The pricing is the core. The audit is the way in. Everything else keeps your buying sharp — and stops it ever slipping back.

05 // WHAT TENDIA IS

We're not just another platform.
We're on your side of it.

What we are NOT

A P2P platform charging access fees

A brand-controlled buying group

A technology integration project

A data aggregator

A conflicted middleman

What we ARE

A partner paid by suppliers, disclosed on every statement

Operator-controlled — no supplier mandates. Ever.

Works with your suppliers' existing systems

Our only revenue is the commission you can see.

A position you can audit and verify at any time

"Tendia sits between you and your suppliers strategically — but contracts, goods, and invoices flow directly between you and your supplier."

06 // HOW IT WORKS

Simple Enough to Explain in 60 Seconds. Rigorous Enough to Audit Forever.

No technology project. No system migration. No ERP dependency.

CLIENT

Orders placed directly with supplier

TENDIA

Negotiating contracts and governing supplier performance

SUPPLIER

Direct goods and invoicing

THE THREE PRINCIPLES

Three Things We Will Never Do.

I

We will never mandate a supplier.

Your panel is built around your operation, your relationships, and your preferences. We recommend. We negotiate. We never tell you who to buy from. Not once. Not ever.

II

We will never hide a commercial position.

The commission rate is fixed before activation — by category, by supplier — documented in writing, and shown on every statement you receive. Set in our supplier negotiations, never negotiated with you. If you ever want to know what Tendia is making on any transaction, the answer is one document away.

III

We will never share your data.

Your commercial information belongs to your operation. Full stop. It is not a product we monetise, a benchmark we publish, or an asset we trade.

07 // TENDIA INTELLIGENCE

The AI Engine Behind Every Service We Offer

Intelligence — not dashboards. Insights — not data dumps. Human-curated by senior procurement experts. AI-powered by infrastructure built for procurement — not retrofitted from generic SaaS.

01CATEGORY INTELLIGENCE

Category Benchmarking

Spend patterns, market rates, and contract terms analysed across the Tendia network to surface pricing opportunities you couldn't see alone.

02MARKET INTELLIGENCE

Market Anomaly Detection

Pricing movements, supplier behaviour changes, and category shifts surfaced before they affect your operation.

03CONTRACT INTEGRITY

Contract Integrity Monitor

Flags the moment any term drifts from what was negotiated — a price movement, a specification change, a condition quietly amended.

04SUPPLIER INTELLIGENCE

Supplier Performance Scoring

Delivery, quality, pricing consistency, and disclosure compliance tracked across every supplier on your panel — in real time.

"What you receive is intelligence — not dashboards. Insights — not data dumps."

Jack Sarraj — Founder & CEO, Tendia
Jack Sarraj
Founder & CEO — Tendia
08 // BUILT BY AN OPERATOR

Built by an Operator.
Not a Consultant.

I've built businesses, run them, and rebuilt them — across sectors, across geographies, and across most of the decisions procurement actually has to live with.

As head of the largest Group Procurement Organisation in the Pacific, I governed more than a billion dollars in annual spend — building category strategies, supplier partnerships, and risk controls that operators could actually run with. Before that, I was a startup founder. Hospitality, retail, energy, banking and communications, across Australia, the UAE, Saudi Arabia, APAC and the GCC.

Hospitality is changing. Ownership and operations are pulling away from brand — owners are taking back control of how their venues are run, and they're no longer willing to hand their buying power to a system built for someone else. That shift is exactly why Tendia exists.

Tendia isn't a side project, a consultancy by another name, or a procurement service dressed up for venture capital. It's the work of an operator who has run the other side of this conversation — built for owners who want to own and run their operations, not be captured by them.

Tendia works for owners. Only owners.

Background
APAC, GCC & EU
Education
Global Executive MBA, University of Sydney
SECTORS
Hospitality · Retail · Energy · Banking · Communications · FMCG · Manufacturing
09 // START HERE

Starting Is Easier Than You Think.

01
Sign an NDA.
02
Share your spend data.
03
Receive a category-by-category savings plan.
NO COST · NO MIGRATION

Once the agreement is signed, we activate the contract with the supplier — savings start flowing immediately.

DIRECT LINE
jack@tendia.ai
GET STARTED

No cost. No platform to install.